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Everything you need to know about our products, ordering, shipping, lab testing, and the laws that apply to hemp-derived THC. If you don't find what you need, reach us here — we reply within 1 business day.

Products & potency

What is hemp-derived Delta-8 THC?

Delta-8 THC is a cannabinoid naturally present in hemp in very small amounts. The Delta-8 used in our products is derived from federally compliant hemp (≤0.3% Δ9-THC by dry weight) through a legal extraction and conversion process. It produces a milder psychoactive effect than Delta-9 and is regulated under the 2018 Farm Bill at the federal level.

Is Delta-8 legal?

At the federal level, hemp-derived Delta-8 is legal under the 2018 Farm Bill. However, several states restrict or ban it. We do not ship to restricted states — see our Compliance page for the current state-by-state list.

What’s the difference between Delta-8, Delta-9, and HHC?

Delta-9 is the primary psychoactive cannabinoid in cannabis and typically the strongest. Delta-8 is about 60–70% as potent as Delta-9 and tends to produce a clearer-headed experience. HHC (hexahydrocannabinol) is a hydrogenated cannabinoid with a more stable chemical structure and effects often described as between Delta-8 and Delta-9.

How do I choose a strength?

If you’re new to hemp-derived THC, start low: a 10mg gummy, half a gummy, or a 1–2 second draw from a vape. Wait 60–90 minutes for edibles, 10–15 minutes for vapes and flower, before redosing. You can always take more. You can’t take less.

Will your products show up on a drug test?

Yes. Standard drug tests look for THC metabolites and cannot distinguish between Delta-8, Delta-9, HHC, or other forms. If you are subject to testing for employment or legal reasons, do not use our products.

Ordering & payment

What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard, Discover, American Express), as well as alternative payment methods including ACH and select crypto options. We do not currently accept PayPal or Apple Pay due to processor restrictions on hemp products.

Is my card statement discreet?

Yes. Transactions appear under a neutral merchant descriptor — not “THC,” “Delta,” or anything identifying the product category.

Can I change or cancel my order?

Yes, if we haven’t shipped yet. Contact us immediately through the Contact page with your order number. Once shipped, the order is locked and must be returned per our Returns policy.

My order was declined — why?

Hemp-product transactions are flagged by some banks. The most common causes are an address mismatch, CVV error, or your bank’s internal filter. Call your bank and authorize the charge, then retry. If it still fails, message us — we’ll help.

Do you offer bulk or wholesale pricing?

Yes. For inquiries over 50 units, contact us with “Wholesale inquiry” as the subject through the Contact form.

Shipping

How fast do you ship?

Orders placed before 2 PM ET Monday–Friday ship the same business day. Orders placed after 2 PM or on weekends ship the next business day. Most customers receive their package in 2–5 business days via USPS Ground Advantage.

How much does shipping cost?

Orders over $75 ship free. Below that, flat-rate USPS Ground is $6.95. Expedited USPS Priority (1–3 business days) is available at checkout.

Do you ship to my state?

We ship to most US states. Due to local laws, we cannot ship to: Alaska, Arizona, Arkansas, California, Colorado, Delaware, Hawaii, Idaho, Iowa, Louisiana, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Virginia, and Washington. See the full, current list on our Compliance page.

Do you ship internationally?

No. We ship within the continental United States only.

Will someone need to sign?

Adult signature (21+) is required for all orders. Our packages ship in plain boxes with no product identifying marks on the exterior.

My tracking hasn’t moved — what do I do?

USPS scans are sometimes delayed 24–48 hours, especially at high-volume hubs. If it’s been more than 4 business days without an update, contact us and we’ll open an investigation with the carrier.

Returns & refunds

What is your return policy?

Unopened products in original packaging may be returned within 30 days of delivery for a full refund. Opened or used products cannot be returned for safety and compliance reasons. Read the full policy on our Returns page.

My order arrived damaged. What now?

Take a photo of the package and the damaged item, then contact us within 48 hours of delivery. We will ship a replacement or issue a full refund at no cost to you.

I received the wrong product.

We’ll fix it. Email us a photo of what you received along with your order number, and we’ll ship the correct item immediately at our expense.

How long do refunds take?

Once we receive the return, refunds are issued to the original payment method within 3 business days. Your bank may take an additional 3–5 business days to post it.

Lab testing & COAs

Is every batch tested?

Yes. Every batch of every product is tested by an independent, ISO-17025 accredited laboratory for cannabinoid potency, pesticides, heavy metals, residual solvents, and microbial contamination.

Where can I view the Certificate of Analysis?

All COAs are published on our COA page, indexed by batch number. You’ll find the batch number printed on your product label.

What do you test for specifically?

Potency of all major cannabinoids (Δ9-THC, Δ8-THC, CBD, CBG, CBN, THCV, HHC where applicable), residual solvents, pesticides, heavy metals (lead, cadmium, mercury, arsenic), microbial contaminants (yeast, mold, aerobic bacteria, E. coli, Salmonella), and moisture content on flower products.

Why does the COA matter?

It is the only way to confirm that a hemp-derived THC product actually contains what the label claims and nothing harmful. Always buy from brands that publish current, third-party COAs by batch. Read more on our Lab Testing page.

Age, ID & legal

Who can buy from D8?

Adults 21 years and older, residing in a state where we legally ship. We verify age at checkout and require an adult signature on delivery.

Do you verify age?

Yes. We use an age-verification provider during checkout to confirm you are 21+. False information may result in order cancellation and possible legal consequences.

What’s your stance on FDA approval?

Hemp-derived cannabinoids are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Consult a physician before using if you are pregnant, nursing, or taking prescription medication.

Is the 2018 Farm Bill changing?

The federal regulatory landscape for hemp cannabinoids is evolving. A federal rule scheduled for late 2026 will introduce a per-container cap on total THC. We are adjusting our product line accordingly and will communicate changes to customers well in advance.

Third-party tested
Every batch, ISO-17025 labs
USA-grown hemp
Kentucky & Oregon farms
2018 Farm Bill
Federally compliant <0.3% Δ9
Discreet shipping
Plain packaging, signed adult 21+

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